Refund policy

At Lone Presence, we strive to provide the best experience to our customers. However, please note that we do not offer cancellation, return, refund or replacement once the payment is made unless specified otherwise.

No Refund Policy:
a) We do not provide refunds for products or services purchased.
b) All sales made are considered final, and no refunds will be issued.

Sizing:
Please check our size charts before ordering to achieve best fit.
 (Note that sizes can be +/-0.5 inches)

Exceptional Circumstances:
a) In rare cases where there is a genuine error or technical issue resulting in an incorrect payment, please contact our customer support within 3 days from order delivery date for assistance.

b) In rare cases where one receives a damaged, wrong or missing products we will be willing to issue a replacement or refund if only we are provided with the complete uncut unboxing video.


c) For any queries or concerns you can reach out to us via email at- lonepresence.inquiries@gmail.com